Support

We take pride in giving our customers excellent technical support: no queues, no hassles – just a friendly, knowledgeable person on the line. We realize that the best products are developed with the customer’s input, so we’re good listeners. From general information or help installing software upgrades, to technical support on any of our products, we look forward to helping you solve your thin-film characterization and surface science needs.

The downloadable user manuals contained in this section are provided as a service to our existing customers only, and may be password-protected. If you are an existing customer without a password, please contact our service team or your sales contact for assistance.

k-Space engineers are available to assist you, free of charge, during normal business hours (Eastern time zone).

Please feel welcome to:

• Contact technical support for answers to your questions
• Fill out a product inquiry form
• Phone us at 734-426-7977
• Browse the Frequently Asked Questions