If you are experiencing distorted video or black video using the 60D camera and are not getting any error messages please contact our technical support staff. Sony has issued a recall on the ICX424AL sensors used in these cameras produced between October 2002 and September 2003. The problem is due to a wire bond failure which may cause the sensor to fail over time.
Live Video Flicker Under Extended Exposure Times
If you see live video flicker when extending the exposure time beyond 30 msec using the kSA 400 System, then you likely are using a Dell Dimension computer with a BIOS version greater than A03. Some of the later BIOS versions interrupt the parallel port when the mouse is moved, causing flicker of the extended exposure images. If you are experiencing this problem, please contact a k-Space technical support engineer so that we can determine the proper BIOS for your computer and help you alleviate this problem.
Camera Exposure Time Becomes Unstable When the Computer's Mouse or Keyboard is Used
kSA 400 users upgrading their computer may experience camera exposure problems when running at exposure times longer than 33.33ms. This usually occurs on newer computers with a 533 MHz or higher Front Side Bus. Exposure time is controlled through software via the parallel port and is incompatible with these faster buses. The problem occurs only when the computer's mouse or keyboard is used. The only solution is to upgrade the system's frame grabber to a PXR-800 analog unit. Please contact us for details and pricing.
This is an evaluation version of the new, updated kSA 400 manual -- a comprehensive, context-specific help from within the kSA 400 application. Please contact us if you have any comments to share with us about this manual.
After downloading and unzipping the file, follow the simple instructions in the *.doc file to install the manual into your program file.
